Customer Care

We're Here to Help.

Questions about a product, an order or a warranty claim? Reach our support team through any channel below — we're happy to help.

Call Us

+92 300 1116492

Mon–Sat, 9am–8pm

WhatsApp

+92 300 1116492

Quick replies during working hours

Email

fanssitara@gmail.com

We reply within 24 hours

Service Hours

Mon–Sat, 9am–8pm

Closed on public holidays

Help Centre

Frequently Asked Questions

How do I claim my warranty?

Keep your invoice and contact us with your order ID. Warranty covers manufacturing defects for the period stated on your product (1–3 years).

How long does delivery take?

Orders are usually delivered within 3–5 working days across major cities. You'll get a call to confirm before dispatch.

Do you offer installation?

Standard ceiling fans are easy to install with any local electrician. For designer models, contact us for guidance.

Which fan should I choose for my room?

For most rooms a 56" ceiling fan is ideal. For smaller spaces or shops, our 48" and pedestal options work great. Our team can help you pick.

How do I register a complaint?

Use our Complaint page to submit the details — you'll get a reference number and our team will follow up.

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